Support

We’re here to help.

For the fastest resolution, submit the form with details and screenshots, or email support directly. We do not hide our phone number, but written requests help us move faster.

Office hours 9am to 5pm PT
Emergency hours 7am to midnight PT
Not urgent? We prefer form or email
Holiday support
Our office team is currently on holiday. Limited emergency support may still be available for critical operational issues. Response times may be delayed.
We know holidays are also major photo days. For urgent needs call (877) 767-4686, option 3, and leave a detailed message so we can page the on-call technician.
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Support

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Special hours
PRESIDENTS' DAY
RESPONSES MAY BE DELAYED
We'll be back to regular schedule beginning Tue February 17, 2026
During special hours, responses may be delayed. For best results, submit the form with details and screenshots.
Support

PhotoTouch, Inc.

15950 Bernardo Center Drive Suite B
San Diego, CA 92127

Hours (Pacific)

Regular: 9:00 AM to 5:00 PM
Emergency: 7:00 AM to 12:00 AM
Outside of that: Closed

For best results, use the form or email. If you call after hours, please leave details including your company and location.

© Copyright 2026 PhotoTouch, Inc. All Rights Reserved | Version 2.0.0
PhotoTouch, Inc., 15950 Bernardo Center Drive Suite B, San Diego, CA 92127